Due to the nature of our products, we are unable to accept returns on any e-liquids. If there are any problems with your order please contact us and we will do whatever we can to correct the issue and offer store credit or replacement where applicable. Hardware purchases are covered in case of DOA – if your item is defective please contact us within 48 hours of receiving it for further instruction.
If you wish to cancel your order before it is processed and shipped, please contact us immediately and we will issue an appropriate refund.
Refunds for purchases paid in crypto will be processed at the current CAD exchange rate for that crypto. If the value of the currency you paid in has changed since you completed your purchase, the volume of crypto refunded to you may differ from the amount paid.